Sara Wachter-Boettcher speaks on what we can do about non-inclusive tech. The author of Technically Wrong: Sexist Apps, Biased Algorithms, and Other Threats of Toxic Tech, uses examples from today's headlines to dissect the values and processes that keep tech companies from serving real people — plus practical ideas for how to demand better.
In this talk, we’ll look at the ways tech and design have gone wrong—and then talk about what we can do about it: how we can uncover assumptions in our work, have difficult conversations with our teams and companies, and use design and user experience conversations as a wedge to open the door for a more ethical and inclusive way forward—for our own work, and for our industry.
EY Design Studio is proud to host one of our industry's most compelling digital thinkers and a brief Q&A session. We'll discuss how biases leave people out or let them down, like a “smart scale” that assumes everyone wants to lose weight, or a celebratory notification sent out to a grieving user. At worst, they can cause lasting harm: résumé-review algorithms trained to weed out women candidates, facial-recognition services that fail for people of color, “recommended content” features that put increasingly disturbing and violent content in front of kids.
Event attendees will enjoy happy hour complete with music, snacks and beverages.